We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"It is a good product. I don't have any complaints."
"From my perspective, the most valuable feature is the manageability."
"The price and user interface are great."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
"Citrix Workspace's standout feature is its flexibility."
"It is a stable solution."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"The solution is user-friendly and has a good user experience."
"The solution is easy to use."
"The most valuable features are it is fast and cost-effective."
"The solution is scalable."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"The most valuable feature is that it gives me full accessibility to my servers."
"The most valuable feature is performance."
"It's pretty stable."
"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The product's technical support services need improvement."
"Performance could be better if there was a low latency improvement."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"If there are connectivity issues, there are stability issues."
"The product has some bugs, making it an area of concern where improvements are required."
"The training profiles could be better."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"The price is too high."
"Microsoft Remote Desktop Services needs to improve its security."
"I would like to be able to leverage it on other operating systems."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 26 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews. Citrix Workspace is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX, Nerdio and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.