We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions are easy to deploy and have good features. However, users of Microsoft Remote Desktop Services are happier with the price and more satisfied with the technical support.
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"We use it to connect to the legacy system."
"The most valuable feature is ease of use."
"The solution offers good value for money."
"I like the way it can assess our system."
"The most valuable features of the solution are ease of use and the simple environment."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Good screen draw feature and ability to use two monitors."
"Its most valuable feature is the rapid and versatile access from clients operating on various Windows, Linux, and MacOS systems."
"Horizon 7's most valuable feature is the unified endpoint management."
"The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility."
"The most valuable feature in this solution which really helped for my use case was the stand out three dimensional acceleration. It was really important for enhancing the performance for certain clients based on their scenarios."
"It stands as a robust setup with considerable capabilities."
"It is easy to scale. I would rate the scalability a ten out of ten."
"We are happy with the interface, configurations, pricing and support."
"We like that VMware is the top competitor in virtualization."
"Microsoft should be more compatible with other operating system."
"We face frequent disconnections."
"Lacks a notification feature when internet is down."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"The performance depends on connectivity."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"The stability could be improved."
"Sometimes the server stops working, and we don’t know why. Occasionally we’ll get a message to the effect of "There is no remote license.""
"VMware Horizon needs to integrate with Azure, Teams, and Zoom."
"The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused."
"They could incorporate an application library for application learning and licensing."
"VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial."
"It is a little bit complex. You need a little bit of experience with ESXi installation and VMware before using this solution. You cannot directly jump to this solution. It also requires training. After you get trained, you can do anything with Horizon 7. In terms of features, it has been sufficient for my needs, but it can always have more features. They can maybe merge the servers. They can give the Horizon 7 server in one package with ESXi."
"There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM)."
"VMware Horizon's initial setup is fairly complex."
"It would be beneficial if VMware invested in developing a robust reporting engine, providing insights into user activities, locations, and more."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Microsoft Remote Desktop Services is most compared with TeamViewer, Citrix Workspace, VMware Workstation, Parallels Access and Apache Guacamole, whereas VMware Horizon is most compared with VMware Workspace ONE, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Workstation. See our Microsoft Remote Desktop Services vs. VMware Horizon report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.