We performed a comparison between ClearSight Analyzer and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"What ClearSight will do is it actually maps out the conversation for you."
"The integration and configuration of New Relic is straightforward and easy."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The solution is scalable, and it is easy because all the documentation is available."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that."
"The connectivity between legacy and newer cloud applications is not great."
"The price needs improvement."
"It is very difficult to award the service level cycles at an endpoint level."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"Compared to their competitors, they are missing some features at the moment."
"We have had issues with our agents going offline."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
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ClearSight Analyzer is ranked 97th in Network Monitoring Software while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. ClearSight Analyzer is rated 10.0, while New Relic is rated 8.6. The top reviewer of ClearSight Analyzer writes "Shows question being asked, breaks it down and it'll just show you who's not answering". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". ClearSight Analyzer is most compared with Wireshark, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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