We performed a comparison between Commvault Cloud and Google Vault based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"They have a strong development team and are market leaders in the space."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."
"We use the solution for cloud and data backup."
"Commvault is a very stable product."
"The most valuable features are automatic document and email retention."
"Google Vault is a solution we can use for the data export of end-users."
"Data retention is very valuable to us."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"Search feature is valuable for our customers."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"My impression is that the initial setup process is not that difficult."
"The most valuable feature of Google Vault is its reliability."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."
"I would like to see a more user-friendly GUI."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model. It would be good if it could use the subscription-based model rather than the traditional licensing model."
"The customer support is not good."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"The price of the solution could improve and the search could be easier."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"It would be nice if Google would let us download the data in different formats."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"The knowledge base is not as in-depth as it should be."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while Google Vault is ranked 1st in eDiscovery with 11 reviews. Commvault Cloud is rated 8.6, while Google Vault is rated 8.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Google Vault is most compared with Microsoft Purview eDiscovery and Barracuda Email Protection. See our Commvault Cloud vs. Google Vault report.
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