We performed a comparison between Control-M and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."
"The product has improved dramatically over the years; it offers a lot in terms of features and capabilities and integration with third-party tools. A wide range of models available with the product is critical in reducing manual and mundane work such as custom script writing. This saves significant amounts of time and, by association, money for the organization."
"The most valuable features are the Advanced File Transfer and the manage file transfer. They make transferring files securely seamless. It's very easy to set up, get deployed, and have it transferred to and from vendors. As long as we can get our firewall rules implemented at a decent time, it's very easy and seamless to get important files transferred in a secure manner."
"First of all, the shift from manual to automation has been valuable. We have a tool that can automate."
"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."
"It has absolutely saved us time. It has made us more efficient. As far as the processing between systems, we don't have as many people. They have been able to focus on other efforts, because we have been able to automate more stuff with Control-M."
"The pressure on our operations and our maintenance has been reduced."
"We can set up automated email notifications to the programmers or the whole team for a particular job. It helps save time because we're not consistently looking at the job to see if it has ended or failed."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature is the situational layer cake."
"Powerful, full-featured business process management with excellent support"
"The technical support of Pega BPM is very good."
"The stability has been good. We haven't had any issues."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The most valuable feature of Pega BPM is its architecture."
"One feature I would like to include is in the middle of the monitoring domain. In the monitoring domain, if I have to update a number of jobs, the only way to do it is by manually clicking on each job. I would like a feature that allows me to do a mass update in the jobs, which I feel is still lacking."
"The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS."
"A developer sandbox could be very helpful to try out new features or experience them."
"The report form and display function are weak; they are not very powerful."
"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"For installing or upgrading the PeopleSoft and SAP plugins, currently there is no way to do it via Control-M Configuration Manager. So, we are installing or upgrading the plugins, like PeopleSoft and SAP, manually. If BMC could provide an option via Control-M Configuration Manager to upgrade these plugins, it probably would reduce a lot of manual work as well as ease our work. This is one improvement that I personally want to see, because it would help our way of working."
"While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need."
"The solution's pricing model or licensing model could be a little better."
"They need to support the solution better, at this time the company does not have enough support."
"The solution could be more scalable."
"This is a quite expensive product."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"Business specific functionality is needed."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
Control-M is ranked 3rd in Process Automation with 110 reviews while Pega BPM is ranked 2nd in Process Automation with 57 reviews. Control-M is rated 8.8, while Pega BPM is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our Control-M vs. Pega BPM report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
