We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"I get alerts when scripts are detected in the environment."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The initial setup is not overly complicated."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"The dashboard is very good and you can consider it as an interactive UI."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"For me, the technical support is good."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"Able to quarantine any malware."
"It helps us quickly address potential issues and provides us with valuable insights."
"The most valuable feature is Data Loss Prevention (DLP)."
"The most valuable features are the anti-malware and antivirus capabilities."
"The initial setup is very straightforward."
"It can be managed from the cloud."
"I use this solution for data blocking, software protection, and frame protection."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"The solution is not user-friendly."
"I haven't seen the use of AI in the solution."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"There can be problems with the EDI."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"I feel that the product lacks reporting features and needs improvement."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"The product's reporting isn't great."
"The endpoint protection could always be stronger."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"The cost is very high and it should be lower to be more competitive."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Lacking analytics and a machine learning technique."
"Notifications are not very good with Trend Micro."
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Cybereason Endpoint Detection & Response is ranked 43rd in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Splunk Enterprise Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our Cybereason Endpoint Detection & Response vs. Trend Micro ServerProtect report.
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