We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"The solution was relatively easy to deploy."
"NGAV and EDR features are outstanding."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Its setup is simple if you have a Windows device; it is executable."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The most functional item that we use is the process to turn off the false flags that it causes."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"A user can continue to add endpoints and the solution will continue to perform well."
"Carbon Black Defense has a higher detection ratio because it's cloud-based and it also does a lookup to virus total."
"The solution is extremely scalable."
"It gives you all of the information in a short and sweet fashion."
"The most valuable asset is the time-lining capability for any breach activity."
"The most valuable feature is that it detects and stops malicious executables."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"I like the historical features, interface, and integration."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR can be improved by providing more detailed reporting."
"The solution’s user interface could be improved."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The security scripting needs improvement. It needs deeper security for scripting."
"It should provide more details about the events that they have detected."
"The solution needs better dashboards that are easier to use."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"In the next release, it would help if we can get better control over containers."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"This solution could have greater granular control on how certain applications work."
"Adding an application and a device control feature would be a great help for this solution."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Darktrace. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
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