We performed a comparison between Datadog and ManageEngine Log360 based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Datadog has given us near-live visibility across our entire cloud platform."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"It helps us better manage our logs."
"We have found that we're able to get in and out of troubleshooting issues much more rapidly, which in turn, of course, enables us to spend more time on our products."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"It is nice to be able to monitor and to have notifications."
"We haven't had any stability issues."
"The Sharecon feature is the most valuable."
"The product is very user-friendly."
"The reports that you can run are really nice."
"The deployment is quite simple and pretty straightforward."
"The solution needs to integrate AI tools."
"It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular."
"The real issue with this product is cost control."
"Datadog isn't as mature as some of the established players like Dynatrace or Splunk. It's a new product, so they are constantly releasing new features, and I don't have much to complain about."
"The product could do better with its notifications."
"I'd like to see better pricing and more integration in the next release."
"We would like to see smaller or shorter tutorials and video sessions."
"Could be a little more user friendly."
"The solution lacks some features when compared to other products."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"The support needs improvement."
"It is not expensive compared to other solutions."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"Most times log sheets are not assigned well."
"The matter of the data retention needs to be addressed."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
Datadog is ranked 3rd in Log Management with 137 reviews while ManageEngine Log360 is ranked 28th in Log Management with 15 reviews. Datadog is rated 8.6, while ManageEngine Log360 is rated 7.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of ManageEngine Log360 writes "Facilitates incident backtracking and identifying the cause of incidents but insufficient intelligence-driven analysis to suppress unnecessary alerts". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Wazuh, Splunk Enterprise Security, Fortinet FortiSIEM and Microsoft Sentinel. See our Datadog vs. ManageEngine Log360 report.
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