We performed a comparison between Datadog and Sentry based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog offers useful features like dashboards, reporting, error reporting, log centralization, ease of use and setup, logs, and analysis, while Sentry excels in accuracy, integration with tools, error management, user-friendliness, and providing a rich context for error logs. Datadog requires improvements in usability, integration, SSL security, customization flexibility, documentation, and local support. Sentry could enhance issue automation, tracking capabilities, integration, pricing, and visual UX for administrators.
Service and Support: Datadog's customer service is highly praised for its availability and promptness, earning positive reviews. Sentry's customer service has limited feedback, but customers appreciate the helpfulness of the community support and documentation.
Ease of Deployment: Users generally find the initial setup for Datadog to be simple and uncomplicated, with some receiving help from service providers or technical support. However, a few users did find it complicated and needed to make further adjustments. Setting up Sentry initially is also easy and straightforward, offering various options. However, smaller companies may take up to three months for onboarding, and configuring a self-hosted server can be more difficult.
Pricing: The cost of setting up Datadog is subjective, with differing opinions among users. Some find it costly, while others find it reasonable. Users recommend trying the free plan before opting for a paid subscription. The pricing structure, particularly for log analytics and traffic-based expenses, can be perplexing. Sentry provides a free plan for initial projects and has affordable pricing for the paid version. Although some users find the license expensive, they believe it is worthwhile.
ROI: Users have reported different levels of ROI when using Datadog, with some highlighting the time saved and improved visibility into potential issues. Sentry has demonstrated favorable financial outcomes and advantages.
Comparison Results: Datadog is the preferred choice in comparison to Sentry. Users find Datadog easy to use and set up, appreciating its dashboards, reporting capabilities, error reporting, and log centralization. It is also praised for its user-friendliness for development teams and wide range of integrations. Datadog offers flexibility, observability, and additional features like AI and ML capabilities.
"The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Datadog helps us detect issues early on and helps in troubleshooting."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"Its initial setup process is relatively straightforward."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The solution is user-friendly."
"The stability is very good for Sentry and in general works well."
"The product performs well."
"Great for capturing application performance metrics and error logs."
"The most valuable feature we have found with Sentry is the security that it provides."
"Sentry breaks everything down in real time."
"Billing should be more transparent."
"We need more integration functionality, including certain metrics integration."
"It would be ideal if the product offered a bit more monitoring from our dashboard."
"Managing dashboards as IaC is a bit hard to work out at times."
"For three to four months, we have been experiencing real-time delays. For example, if we're monitoring incoming traffic, the real-time status should be displayed up to a certain point. However, due to delays or issues with Datadog, the real-time data might only be updated at an earlier time. We are experiencing consistent delays in data updates from Datadog, with the most recent data often being delayed by about an hour. This issue has been ongoing for the past four months."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"The product could do better with its notifications."
"Some of the interface is still confusing to use."
"It would be nice if the product provided a map showing the users’ geographic location."
"The settings for an administrator are complex."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"Lacks user metric tracking and the ability to create more dashboards."
"Its debugging feature needs to be faster."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"I would like to see a role registration feature added."
"I would like to have alert policies and alert conditions enhanced in the next release."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. Datadog is rated 8.6, while Sentry is rated 8.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Wazuh, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and Prometheus. See our Datadog vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.