We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The solution is scalable, and it is easy because all the documentation is available."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The product allows the developer to see the actual problems in the applications."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Great for capturing application performance metrics and error logs."
"Sentry breaks everything down in real time."
"Its initial setup process is relatively straightforward."
"The product performs well."
"The stability is very good for Sentry and in general works well."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The most valuable feature we have found with Sentry is the security that it provides."
"The price could improve."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The solution must provide better support for Azure Web Apps service."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"It would be nice if the product provided a map showing the users’ geographic location."
"The price could be lowered."
"The log centralization and analysis could be improved in Sentry."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"Lacks user metric tracking and the ability to create more dashboards."
"I would like to see a role registration feature added."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
