We compared Dell Avamar and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The deduplication feature is the best aspect of the solution."
"The source site replication feature is valuable."
"The solution is very stable."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"Easy to configure and highly reliable for backup."
"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."
"The solution scales well."
"The most valuable features are scalability and integration."
"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."
"The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps... Migrating systems as a failover rollback or a system move are two of the functions that I like the most."
"Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."
"It is pretty easy to use. The interface is intuitive and easy to use. Once you set it up, it just works. So, it is great."
"We've seen a massive benefit from using Zerto in terms of time savings and consistency. You see a consistent outcome every time you do the conversions. We're moving from one platform to another, but the payloads in what we're moving are different. We see consistent delivery."
"Failing over the VM without removing/touching the production VM from inventory is also an important feature."
"The most valuable for us and for my company is that we are replicating most of our production customers to the DR site, and we can do testing whenever we want."
"Zerto is fast to restore our mission-critical servers when needed."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"The product could offer more integration capabilities."
"It lacks support for certain plugins, like SAP HANA, for example."
"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."
"The stability could improve, a lot of scheduled backups failed at one time."
"Setup and deployment of this solution is complex and requires expert engineers."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"Technical support should be more knowledgeable."
"I don't feel like we're a big enough customer to warrant being called every week or every month but it would be good to get a little bit more contact with a salesperson or engineer group."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"The replication appliances tend to have issues when they recover from being powered off when a host is in maintenance mode. Sometimes you have to do a manual task where you go in and detach hard disks that are no longer in use, to get the replication appliances to power back on. There are some improvements to be made around the way those recover."
"The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up."
"Zerto's price has room for improvement."
"There should be more comprehensive cyber recovery capabilities."
"This solution could be improved by including some sort of compression or de-duplication for the same type of files."
"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Dell Avamar is rated 7.6, while Zerto is rated 9.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Nutanix Mine Integrated Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Dell Avamar vs. Zerto report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
