We performed a comparison between DX Unified Infrastructure Management and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"Monitors the infrastructure asset and also monitors as an IT service."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Great customized dashboards and drill down reports with auto serve analytics."
"Monitoring infrastructure and business applications are the most valuable features."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The most valuable feature is OmniPeek is user-friendly."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"We've had issues with pulling reports."
"DX UIM's reporting and customization need to be improved."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The solution's automation has room for improvement."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I don't see a clear roadmap in the future for improving this software."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
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DX Unified Infrastructure Management is ranked 36th in Network Monitoring Software with 120 reviews while OmniPeek is ranked 38th in Network Monitoring Software with 6 reviews. DX Unified Infrastructure Management is rated 8.2, while OmniPeek is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa and LogicMonitor. See our DX Unified Infrastructure Management vs. OmniPeek report.
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