We performed a comparison between DX Unified Infrastructure Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I recall the initial setup being straightforward."
"Monitors the infrastructure asset and also monitors as an IT service."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"Probe packages and probe deployment."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It is stable."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"This is a good, stable network monitoring solution for devices."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The documentation is very good."
"The product is reasonably priced."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The dashboards need to be improved."
"It would be good to implement views showing the aggregated status graphically."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Reporting capability can be improved especially when it comes to availability."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The company has not kept pace with developments."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"We can never achieve or get a good picture of the network topology."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"You have to invest a few days to become an expert in this solution."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The technical support does not bother to respond."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
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DX Unified Infrastructure Management is ranked 36th in Network Monitoring Software with 120 reviews while WhatsUp Gold is ranked 45th in Network Monitoring Software with 22 reviews. DX Unified Infrastructure Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and Nagios XI, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our DX Unified Infrastructure Management vs. WhatsUp Gold report.
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