We performed a comparison between ESET Endpoint Protection Platform and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"Impressive detection capabilities"
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The solution has a very good endpoint feature."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"The product is quite affordable."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"In terms of the current global landscape, it is a great solution."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"The stability is great."
"We have not picked up a bug yet, because we use ESET, which is a tried and proven system."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"Auto-Remediation"
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"Doesn't consume resources or affect the computer performance at all."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"The solution is not stable."
"Making the portal mobile friendly would be helpful when I am out of office."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We'd like to see more one-to-one product presentations for the distribution channels."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR can be improved by providing more detailed reporting."
"ESET should consider giving it application control."
"The scalability could be better."
"The product’s AI implementation feature could be better for learning user behavior."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"The solution’s console management and scalability should be improved."
"I don't know if it's possible but I'm always looking for better protection."
"We need to know more details about how the virus interacted with the computer."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"Reporting system could be improved."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews while Webroot Business Endpoint Protection is ranked 35th in Endpoint Protection Platform (EPP) with 30 reviews. ESET Endpoint Protection Platform is rated 8.2, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Panda Adaptive Defense 360. See our ESET Endpoint Protection Platform vs. Webroot Business Endpoint Protection report.
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