We performed a comparison between ForgeRock and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"Omada's most valuable aspect is its usability."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The key benefit of Omada Identity is maintaining complete control."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The support is good and prompt."
"The product is easy to set up."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Easy to customize and adaptable to any environment."
"One Identity Manager stands out for its extensive functionality."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"The short version is that we gained significant insight into the issues of access governance. This allowed us to turn an auditing nightmare into praise from our auditors."
"The One Identity birthright process has helped generate user accounts more accurately and quickly."
"The most valuable feature of One Identity Manager for me is its Designer tool."
"It is flexible with APIs and the customizing of a portal."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The web GUI can be improved."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The reporting on the warehouse data and the import process both have room for improvement."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"There's a challenge with handling large amounts of data in this system."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Automatic Deployment needs improvement. it could be made easier."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"They should improve the solution by include reporting."
"The identity management model needs a bit of improvement."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We would like this solution to be developed for use with mobile applications."
"Sometimes, when we implement One Identity in the organization, customization has to happen. You cannot skip the customization. You cannot just implement the One Identity model and go ahead with it. However, whenever we make any customizations, the logic of the customization can interfere with the existing logging of One Identity. All such things have to be a bit clear. They have to be well documented. One Identity should provide information about how these things work."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"The technical support is non-existent. It is not worth talking about."
"The solution should come up with a lighter version so people can buy different versions."
"I would like it to have an easier integration with phones."
"A tool called Analyzer is included to assist with birthright generation. The tool isn't very user-friendly."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews. ForgeRock is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and IBM Security Verify Access, whereas One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our ForgeRock vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors.
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