We performed a comparison between ForgeRock and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The key benefit of Omada Identity is maintaining complete control."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"We create and define the permissions and configurations for the users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The most valuable features of ForgeRock are social login and data protection."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"It significantly reduces the workload for certification processes."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"Security and administration for any new/current access."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"User provisioning and the role management features are good."
"The tool is quite stable and user-friendly."
"This solution is easy to configure."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada's reporting functionality is limited and could benefit from greater customization."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"I would like to search on date fields, which is not possible now."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's deployment should be made easier."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The identity management model needs a bit of improvement."
"The solution could improve by adding more advertising and marketing."
"The product's support services in the French language are not free."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"I would like to see more Cloud management from this product."
"Some setups should be done in the interface and in the code, and could be made simpler."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"We faced some issues while integrating the solution with a third-party tool."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. ForgeRock is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". ForgeRock is most compared with Ping Identity Platform, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, Microsoft Identity Manager and SAP Identity Management. See our ForgeRock vs. SailPoint Identity Security Cloud report.
See our list of best Identity Management (IM) vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
