We performed a comparison between FortiMonitor and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"FortiMonitor's dashboard is very informative and user-friendly."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"It provides the best firewall features."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The most valuable feature of New Relic is its ease of use."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The solution offers good documentation."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"FortiMonitor needs to improve its alert system."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"The solution's initial setup process is time-consuming."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The deployment process could be improved."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"It is very difficult to award the service level cycles at an endpoint level."
"I haven't come across any features that are lacking."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution is quite expensive."
"The price could improve."
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FortiMonitor is ranked 37th in Network Monitoring Software with 10 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. FortiMonitor is rated 7.8, while New Relic is rated 8.6. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, Auvik Network Management (ANM) and Zabbix, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our FortiMonitor vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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