We compared Fortinet FortiMail and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender helps us prioritize threats across our organization."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Does a thorough job of examining email and URLs for malicious content."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The good part is that you don't have to configure it, which is very convenient."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The antiphishing capabilities are very good."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"I am satisfied with both the scalability and the stability of this solution."
"A full-featured email gateway solution that contains security threats reliably."
"FortiMail is a stable product."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"It is a scalable solution."
"They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes."
"The integration capability of the solution is good."
"The initial setup is not overly complex."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"It does a good job of ensuring users are not compromised via email."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There is room for improvement in terms of reporting."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft Defender for Office 365 should be more proactive."
"I'd like some additional features any product can give me to protect our environment in a better way."
"We need a separate license and we don't know how to get the license that is required."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"It can be easier to configure or connect to the cloud to report on the attachments."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The solution's pricing could be improved."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"The product's cybersecurity features could be better."
"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."
"I would like it if the solution could be more affordable."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
"There needs to be more documentation for the product."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"They need to adjust the spam filtering and make it stronger."
"The product must provide better customization features."
"Sometimes malicious email gets past the email gateway."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Symantec Messaging Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Fortinet FortiMail vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.