We performed a comparison between Trend Micro Email Security and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"The most valuable features of the solution are spam protection and email continuity."
"The initial setup is not overly complex."
"It does a good job of ensuring users are not compromised via email."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The technical support services are excellent."
"The solution provides protection with its Email Track Records and Machine Manual features."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The custom alerts have to improve a lot."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The pre-sales cost calculations could be more transparent."
"We need a separate license and we don't know how to get the license that is required."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The tool's dashboard is old."
"The product must provide better customization features."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"While they are good, not 100% of email is protected just yet."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
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More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
Trend Micro Email Security is ranked 8th in Email Security with 24 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Microsoft Exchange Online Protection (EOP). See our Trend Micro Email Security vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
