We performed a comparison between GeneXus and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With GeneXus, we can create logical representations of transactions in the form of objects."
"I find the implementation process of GeneXus to be easy."
"The most valuable feature is that GeneXus works with several languages. It's possible to develop chatbots and other functionalities."
"The front-end features are the most valuable."
"I like the testing models, which allow me to create unit or interface tests of my programs. It helps us avoid missed deadlines because we can detect all the errors before deploying the new versions of the solution. And I also like the integration with coding managers like DevOps or Jenkins. It enables us to do versioning."
"In Knowledge Base, being able to model the workflow before developing the screens is great. We first work with the tables or the transactions using GeneXus and then we work on the screens."
"With the solution, I can work a normal day. I can plan my work and any other activities for days ahead."
"GeneXus evolves with technology."
"The main reason that people use ServiceNow is that performance is very good."
"It is a stable solution...It is a scalable solution."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The simplicity is great."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"This is a development platform that provides us with a strong database and a low code environment."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"There are issues in integrating it with other solutions."
"It would be better if GeneXus had a wiki. The developer needs some experience to work with the tools. It would be better if they could improve the community. If we have some problem, I open a ticket that takes us to a board, and I have to describe my issue in detail. If the tools have a general community for us to explore with some videos or some articles, I think that that may help the developer."
"The tool needs to be tuned before being used. You need some experience to get the best out of the tool."
"I told them to add something about Angular. They're already working on adding it."
"The front-end with GeneXus is not as good as the back-end."
"Documentation is always an issue. In order to develop with GeneXus, there is very little documentation. The documentation is not clear enough in order to develop a great tool."
"We would like to see more extensions and more user controls added to the front-end of this solution, in order to help developers manage the website."
"It's expensive for a company."
"The integration towards other ERP systems could be improved."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The licensing for this solution, with respect to the user, needs to be improved."
"The UI is not intuitive."
"We would like to see AI used to automate some of the functionality in this solution."
"The cost has room for improvement. It is currently expensive."
"The UI is very bad and needs to be updated."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
GeneXus is ranked 12th in Low-Code Development Platforms with 13 reviews while ServiceNow Now Platform is ranked 8th in Low-Code Development Platforms with 36 reviews. GeneXus is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of GeneXus writes "Fast, stable, and allows us to model a workflow before developing the screens". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". GeneXus is most compared with Oracle Application Express (APEX), Microsoft Power Apps, OutSystems, Mendix and Magic xpa Application Platform, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our GeneXus vs. ServiceNow Now Platform report.
See our list of best Low-Code Development Platforms vendors.
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