We performed a comparison between Mendix and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the product are its ease of use and speed. My friend and I find it helpful as a team of just two developers."
"It is stable."
"What I like best about Mendix is that it's leading the way for low-code, no-code platforms compared to other solutions in the market."
"You can scale the solution."
"The features that I have found most valuable with Mendix are its business process management and its minimal low code, both from an interface perspective and from a process perspective."
"It is low code, where the developers can still develop in Java. That to us is very appealing."
"The integrated security saves a lot of time, especially when it comes to setting up user-roles and security. Also, database updates work automatically. There is no need to write queries to update the database, once you make an update."
"The development environment is model-driven. We can use the information from this for our business engineers to make the information models, and they can also execute the model."
"It is a scalable and a stable platform."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"It can integrate anywhere, and you can make any kind of workflow."
"The initial setup is very straightforward."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"While the community is great, they need to work on making their direct technical support services better."
"We'd like to be able to write in C Sharp to develop code for Mendix."
"A constraint of Mendix is that you have to look for the required plugins which takes up development time. There are a limited number of Mendix experts in the market."
"What is lacking is the support of higher level modeling features, like the modeling you do is relatively low level, yet it is still close to programming. We would like to see a more business-oriented modeling environment, like BPMN."
"One area for improvement is its integration capabilities. Creating a pluggable widget or integrating it with other systems is challenging. In terms of features, it would be great to see advancements such as AI services and the integration of third-party services. Additionally, connecting external devices to the application requires multiple steps. Improving this will make it easier for the developers."
"One thing I would like to improve is the support system offered by Mendix. It can sometimes take a while to get the help I need when I'm using Mendix."
"Needs multiple database connections so an app can directly read/write data to/from multiple databases. This would enable easy splitting of big applications that have complex entity relationships."
"It could use a more comprehensive widget creation studio in the IDE."
"ServiceNow Now Platform's technical support needs to improve."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"Bug and defect management are not available in ServiceNow."
"The price is a bit high and can be a bit of a barrier for some customers."
"It's not quick or cheap."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The licensing for this solution, with respect to the user, needs to be improved."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
Mendix is ranked 5th in Rapid Application Development Software with 48 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Mendix is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Mendix writes "Low-code, helpful support, and great native mobile capability". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Mendix is most compared with Microsoft Power Apps, OutSystems, Oracle Application Express (APEX), Appian and ServiceNow, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Unqork. See our Mendix vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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