GoToMeeting vs Microsoft Teams comparison

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1,163 views|494 comparisons
86% willing to recommend
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273 views|107 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Microsoft Teams Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the dial-in capability.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""It's cost-effective.""Reduced the need for physically commuting between offices.""The most important feature for me was the iPhone app.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."""It's easy to set up."

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"The product is very user-friendly.""It has allowed for collaboration during the COVID-19 situation (work from home).""File sharing is the most valuable feature.""Managing meeting on Microsoft Teams is better than managing traditional face to face meetings.""I use the solution to chat with my team.""SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature.""The solution has calendars that help us to manage work.""It is easy to share files online in real time with Microsoft Teams."

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Cons
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.""We would like some improvement in the speed of initiating this solution, as it is currently fairly slow.""The interface is a little outdated and could be better.""The product itself doesn't stand out against other options on the market.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""I would like to see better support for mobile devices.""The solution could scale a bit easier if you need to add more people to meetings.""In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

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"They should allow switching between windows in a Teams meeting.""I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations.""There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.""The solution's login process could be more straightforward.""The solution should include features like scripting, meeting summarization, and automated notes.""The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time.""The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well.""The biggest issue is web content."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

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    772,679 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
    Top Answer:For setup costs, pricing, and licensing, I advise considering the flexibility offered by site licenses. However, it's important to be aware of potential fluctuations in pricing, as they can vary… more »
    Top Answer:One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users… more »
    Ranking
    11th
    out of 62 in Virtual Meetings
    Views
    1,163
    Comparisons
    494
    Reviews
    4
    Average Words per Review
    407
    Rating
    7.3
    5th
    out of 62 in Virtual Meetings
    Views
    273
    Comparisons
    107
    Reviews
    98
    Average Words per Review
    324
    Rating
    8.4
    Comparisons
    Also Known As
    MS Teams
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company15%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization62%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise6%
    Large Enterprise63%
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise64%
    Large Enterprise29%
    Buyer's Guide
    GoToMeeting vs. Microsoft Teams
    May 2024
    Find out what your peers are saying about GoToMeeting vs. Microsoft Teams and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews. GoToMeeting is rated 7.8, while Microsoft Teams is rated 8.2. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and BlueJeans Meetings, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Avaya Spaces. See our GoToMeeting vs. Microsoft Teams report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.