We performed a comparison between GoToMeeting and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the dial-in capability."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"It's cost-effective."
"Reduced the need for physically commuting between offices."
"The most important feature for me was the iPhone app."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"It's easy to set up."
"The product is very user-friendly."
"It has allowed for collaboration during the COVID-19 situation (work from home)."
"File sharing is the most valuable feature."
"Managing meeting on Microsoft Teams is better than managing traditional face to face meetings."
"I use the solution to chat with my team."
"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
"The solution has calendars that help us to manage work."
"It is easy to share files online in real time with Microsoft Teams."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"The interface is a little outdated and could be better."
"The product itself doesn't stand out against other options on the market."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"I would like to see better support for mobile devices."
"The solution could scale a bit easier if you need to add more people to meetings."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"They should allow switching between windows in a Teams meeting."
"I don't know how to upgrade some features for integration. It is difficult when it comes to integration with other platforms in some organizations."
"There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."
"The solution's login process could be more straightforward."
"The solution should include features like scripting, meeting summarization, and automated notes."
"The solution should improve internal and external data expansion. I am not able to send records to an external member who has been added to the call. I am only able to send the file to the internal member. These features should be enabled in that Teams so that during the call, we can share the document file and discuss at the same time."
"The solution should offer a way for people to virtually raise their hands in a meeting so that everyone can speak. There's a user voice for this already, but it would help if there was some sort of visual cue as well."
"The biggest issue is web content."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Microsoft Teams is ranked 5th in Virtual Meetings with 145 reviews. GoToMeeting is rated 7.8, while Microsoft Teams is rated 8.2. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and BlueJeans Meetings, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and Avaya Spaces. See our GoToMeeting vs. Microsoft Teams report.
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