We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution worked well specifically for audio meetings."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"Reduced the need for physically commuting between offices."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"The most valuable feature is the dial-in capability."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"I recommend it as a solution for remote disk users."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It's very easy to set up."
"The most valuable feature of TeamViewer is its ease of use."
"This is a unique solution that is very easy to install."
"The most valuable feature of TeamViewer is user-friendliness."
"TeamViewer has a good interface."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"The interface is a little outdated and could be better."
"The newer user interface takes a bit longer to get used to."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"I would like to see better support for mobile devices."
"The solution could scale a bit easier if you need to add more people to meetings."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic."
"The file transfer functionality crashes sometimes."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"Voice communication and screen communication or face-to-face communication could be improved."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Zoom, Adobe Connect, Webex and Microsoft Teams, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
