We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's cost-effective."
"Even for somebody who does not have a lot of experience, they can easily use it."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The most valuable feature is the dial-in capability."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"The product's initial setup phase is very easy."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"Skype for Business is good for meetings and instant messaging."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"The calling features are most valuable, especially now as we are working remotely."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The solution could scale a bit easier if you need to add more people to meetings."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"GoToMeeting is too slow, which is why we no longer use it."
"Manageability needs to be improved."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The solution should improve the chat and add more flexibility to make a call."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"Lacks a zoom-in feature for whoever is presenting."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"Going forward, I would like to see better call quality and reliability."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with Zoom, TeamViewer, Adobe Connect, Webex and Microsoft Teams, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and Cisco Jabber. See our GoToMeeting vs. Skype for Business report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
