We performed a comparison between HashiCorp Terraform and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The most valuable feature is the policy CSPs."
"As the solution is a software as a service, the scalability is unlimited."
"Autopilot is the most valuable feature."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The concept of infrastructure as code is quite intriguing. We have an infrastructure in our code and a state file where we can verify whether something is changed when it was changed, and who changed it. When we use Terraform, these kinds of things fascinate us."
"It is the customization of Terraform's modules that I find most valuable."
"We frequently need to create and replicate infrastructure from various environments like dev and QA. The QA resources need to be identical to those in the dev environment. With a Terraform script, we can replicate the same 50 in the dev environment to the testing environment. This is tedious to do manually, and Terraform speeds up the process."
"The first thing I like about the solution is that it keeps a version of your infrastructure."
"The most valuable feature of HashiCorp Terraform is the custom modules."
"The state backend, automated describe functionality, modular structures, and variablization using templates are most valuable."
"It's very easy to automate functions on the cloud with HashiCorp Terraform. The commands are easy as well."
"I like the function that shows me a preview of what is happening in the infrastructure."
"KACE’s knowledge-based articles are very good."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"The service desk can be configured and customized to better serve our environment."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The pricing could be improved."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"What would make this product better is adding more security policies and features in the next upgrade."
"They have added a feature that helps us to import existing resources to our workspace, but if they can help us to create the code for the import, as well, then it would be a great addition."
"When a misconfiguration or drift occurs, fixing the issue can be difficult. For instance, if there is a change in API calls while a script is running, it can be challenging to make corrections. This may require additional review and modifications to the code. I recall an instance where an industry budget creation process was altered, and it took significant time to amend the code. In fact, I had to add five or six different script portions to resolve the issue."
"Automation is needed to import everything at once from a manual environment or by a specific resource group."
"The state locking functionality can be improved. In certain situations, we have to force-unlock the state, which sometimes does not work. When that happens, we have to manually go to the state backend and remove that particular state, which is kind of a cumbersome process. It should also have more functions, more expressions, and support for more products."
"If you are copying something from a well running machine to a remote machine, there are some issues with the current version, but it is acceptable."
"They should include tutorials for understanding the use cases."
"The product must improve DevOps features."
"The integration with this solution needs to be improved."
"It could be designed a little bit more intuitively in terms of administration."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"Sometimes the information is not as real time as it's supposed to be."
"They could make the booting solution easier for different things, e.g., easier to insert drivers. They could make it easier to create a new image and put it onto the server. Those would be some nice solutions. They could make it so that somebody who has no knowledge at all can do it. That would be really nice. Because every time, until I get it memorized, I still need to go back to the training, the manual, or Google it to figure it out again. If they would make it a lot easier, to where a nine-year-old could do it, that would be really cool. If they made it easier, I could have more people managing the images on the server, instead of just one or two people."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"Scalability is my primary concern right now."
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HashiCorp Terraform is ranked 7th in Configuration Management with 38 reviews while Quest KACE Systems Management is ranked 9th in Configuration Management with 38 reviews. HashiCorp Terraform is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of HashiCorp Terraform writes "Easy to use, technically strong, and great for multi-provider or multi-cloud environments". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". HashiCorp Terraform is most compared with Red Hat Satellite, SaltStack, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and BMC TrueSight Server Automation, whereas Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox. See our HashiCorp Terraform vs. Quest KACE Systems Management report.
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