We performed a comparison between HCL Digital Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"I haven't faced any issues with the product's stability."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"We have found the B2B, B2C and D2C very valuable."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
"The stack needs to be improved; they need to start using more new technologies."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The learning curve is high."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The WCS management or content management is not that great."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 6.8, while SAP Commerce Cloud is rated 8.0. The top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Commerce Cloud report.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
