We performed a comparison between HubSpot Marketing Hub and Oracle CRM based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution helps me to structure and track marketing and sales emails."
"It's my understanding that the initial setup is a straightforward process."
"The most valuable feature is probably automating the system. I can send mass emails to pretty much all my contacts or certain ones that meet the demographic requirements. I've used this one and one other CRM with an auto sales company. From my experience, just the ease of use and the user interface on HubSpot is phenomenal. It's really simple and easy to navigate the program. The functionality is phenomenal, and not just the Microsoft Office part but also with LinkedIn Sales Navigator. It's pretty nice."
"As a CRM tool, it looks good."
"Ease of editing and creating templates after initial development with the Design Manager."
"We can choose the necessary stages as per the lead, and update it accordingly, then proceed it further."
"Very user-friendly."
"The tool is very stable and very reliable."
"The reporting features are valuable."
"The forecasting reporting section was the most useful."
"The product is straightforward to set up. There's no difficulty."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"The solution is scalable."
"It's very easy to find any customer-related data."
"CRM's performance is good, we've never faced any issues with it."
"Case management, incident management, and request management features are valuable."
"The user interface could be made less complicated to enhance the end-user experience. It will create a difference."
"Increase the CRM size for sole proprietors before increasing the fee."
"The product is not cheap."
"HubSpot is mainly for enterprise clients and there is a lot of competition. There are better solutions, such as Eloqua and Marketo. This solution needs to improve the analytics for social media monitoring to a level that it can compete with other solutions available in the market. There are some limitations with the features compared to other solutions."
"It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly."
"Some customized reachouts might need additional levers or add-ons, especially when automating at scale for specific buying personas. That's when you might need some additional help, in my opinion."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"They should increase the ease of actually creating the contacts and the workflows and enhance that aspect."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"It’s complex to customize the tool."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"With Oracle CRM, people report some usual downtime and frequent outages."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"The product is not intuitive."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
HubSpot Marketing Hub is ranked 2nd in Marketing Automation with 32 reviews while Oracle CRM is ranked 5th in Marketing Automation with 35 reviews. HubSpot Marketing Hub is rated 8.2, while Oracle CRM is rated 8.0. The top reviewer of HubSpot Marketing Hub writes "Offers, email automation, pre-scheduling, greatly enhances our efficiency and provides the granularity we need for in-depth analysis". On the other hand, the top reviewer of Oracle CRM writes "Typical configuration, no customization needed and quick to deploy". HubSpot Marketing Hub is most compared with Salesforce Marketing Cloud, Marketo, Oracle Eloqua, IBM Watson Campaign Automation and Zeta Marketing Platform, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud. See our HubSpot Marketing Hub vs. Oracle CRM report.
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