We performed a comparison between IBM FileNet and Oracle WebCenter based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has given us a whole new environment to do document management and document storage."
"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."
"It is a faster, robust solution. The platform compatibility is very good."
"Gves us the ability to create an end-to-end [document] transaction."
"There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can."
"We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Oracle integrates well with other products to cover Big Data."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"A great solution for storing and searching large volumes of documents with easy access."
"WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."
"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"During the initial setup, all the details and different technical things that we were trying to figure out became complex."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"I would like to see expanded search features, like content search."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"This solution needs to support translation into the Arabic language."
"WebCenter requires a lot of design effort to upload content to our regular system."
"I would like them to add more Web 2.0 features."
"The speed of the backup should be enhanced."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Its functions need more stability."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Oracle WebCenter is ranked 15th in Enterprise Content Management with 12 reviews. IBM FileNet is rated 8.2, while Oracle WebCenter is rated 7.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Atlassian Confluence, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and OpenText Documentum. See our IBM FileNet vs. Oracle WebCenter report.
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