We performed a comparison between Infor LN and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"I am impressed with the tool's user authentication, compatibility , and policies."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"Our data is much more manageable than before."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"We like the manufacturing and case management modules."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"We need to customize more often than we would like."
"They need to improve their processes."
"The UI is not particularly user-friendly and the CRM could do with some enhancements."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The reporting tool has room for improvement."
"The solution is not best suited for larger-scale businesses."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Infor LN is ranked 8th in ERP with 25 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Infor LN is rated 8.2, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite and IFS Cloud Platform, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and Epicor ERP. See our Infor LN vs. Microsoft Dynamics 365 Business Central report.
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