We performed a comparison between LogMeIn Central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was very easy."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"I like being able to dial in and transfer files for updates."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"The most important aspect of this tool is the security it provides our company."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
"NinjaOne's best feature is its monitoring."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The installation is easy, it only took two minutes."
"The initial load is terribly slow and often has delays with the login page loading."
"It's not really a true RMM product but more of just a remote access."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Do not use the technical support."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"Sometimes it just fails to load."
"The NinjaOne distribution server is highly dependent on an active directory."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's pricing and user interface needs improvement."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's reporting module is cumbersome."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I want NinjaOne to improve the reports."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. LogMeIn Central is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". LogMeIn Central is most compared with TeamViewer, Microsoft Configuration Manager, Atera, Kaseya VSA and LogMeIn Rescue, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and BigFix. See our LogMeIn Central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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