We performed a comparison between N-able N-central and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's service is good."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable feature of N-able N-central is the many options it has."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"Good at managing updates and for remote support."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The tool's most valuable feature is third-party application updates."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable feature we have found currently is probably patch management."
"The installation is easy, it only took two minutes."
"The most important aspect of this tool is the security it provides our company."
"There is room for improvement in the development of custom monitoring services."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The integration with other applications could be better."
"The solution's overall integration should be improved."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The graphical user interface could be improved."
"NinjaOne's pricing and user interface needs improvement."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
N-able N-central is ranked 7th in Remote Monitoring and Management (RMM) with 5 reviews while NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 15 reviews. N-able N-central is rated 9.0, while NinjaOne is rated 8.0. The top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, Atera, ConnectWise Automate, Kaseya VSA and ManageEngine Endpoint Central, whereas NinjaOne is most compared with Atera, Microsoft Configuration Manager, ConnectWise Automate, Kaseya VSA and LogMeIn Central. See our N-able N-central vs. NinjaOne report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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