We performed a comparison between ManageEngine Endpoint Central and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"The stability is good."
"Fortunately, now everything is streamlined into a single, unified platform."
"Easy to use."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The solution is stable."
"The dashboard has been very useful."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The mobile functionality is very easy."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"The solution's stability is better than the other solutions in the market."
"The solution is quite user-friendly."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The security features work well."
"I like the level of interaction that the product offers with the other products in our company's environment."
"They always add more features to this product."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"They need to integrate more with security options."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The synchronization could be improved."
"Intune does not provide real-time visibility."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The solution lacks some configuration."
"Tech support is mediocre at best."
"The product must provide more API integrations with different ERP tools."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"Improvement should be done as per customer requirements."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"Its licensing should be improved."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"The product does not work well in iOS."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"The setup should be made easier."
"We would like to see graphics showing the use of each device."
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ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 60 reviews while Sophos Mobile is ranked 6th in Unified Endpoint Management (UEM) with 13 reviews. ManageEngine Endpoint Central is rated 8.2, while Sophos Mobile is rated 7.6. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and N-able N-central, whereas Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, Lookout, IBM MaaS360 and SOTI MobiControl. See our ManageEngine Endpoint Central vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
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