We performed a comparison between Jamf Pro and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortunately, now everything is streamlined into a single, unified platform."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"It is user-friendly, and the performance is also good. It is a convenient product"
"We have not experienced any bugs or glitches with this solution."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"The most valuable features are the Jamf agent and the API."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"I am most excited about a feature that is called User-Initialed Enrollment."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"I have found the most valuable feature to be the policies."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"We can set custom deployments based on every available parameter in macOS."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"The initial setup process is straightforward and fast."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"The security features work well."
"The solution is quite user-friendly."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"The response time for support could be significantly improved."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"There is room for improvement with Jamf Pro, especially regarding updates."
"An easier way to deploy Full OS upgrades would be a great start."
"I think it would be best if Jamf had support tiers."
"The setup should be made easier."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"For Sophos Mobile, it is difficult to get good support."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Jamf Pro is rated 9.6, while Sophos Mobile is rated 7.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Jamf School, whereas Sophos Mobile is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Lookout, IBM MaaS360 and SOTI MobiControl. See our Jamf Pro vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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