We performed a comparison between ServiceNow Now Platform and Unqork based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."In ServiceNow, the best features are the reports. We have more options there."
"Now Platform's best features are collaboration, configurability, and customizability."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The product's most advantageous feature is platform innovation."
"The integration with other tools is pretty good."
"It is a scalable and a stable platform."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"The integration towards other ERP systems could be improved."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"We would like to see AI used to automate some of the functionality in this solution."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"ServiceNow Now Platform's technical support needs to improve."
"The solution’s AI and NLP features could be improved."
"The basic reporting system is rather static."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Unqork is ranked 25th in Rapid Application Development Software with 1 review. ServiceNow Now Platform is rated 8.6, while Unqork is rated 7.0. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Unqork writes "Great UI and out-of-the-box integrations, but needs expanded cloud platform support". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Bizagi, whereas Unqork is most compared with Pega BPM, Appian, Microsoft Power Apps and Salesforce Platform.
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