Microsoft Exchange Online vs Zimbra Collaboration comparison

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5,528 views|4,050 comparisons
96% willing to recommend
Zimbra Logo
5,172 views|3,946 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Exchange Online and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online vs. Zimbra Collaboration Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Exchange Online is an easy-to-use solution.""The solution is easy to use and the cloud version has taken a lot of challenges away from the user.""I have found the interface to be user-friendly and the overall simplicity valuable features.""Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing.""The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage.""The solution is quite convenient because you can access the web version anywhere.""We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good.""It is a fantastic solution."

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"The most valuable feature of Zimbra Collaboration is the cost.""The stability is good and keeps getting better with each new update.""The web interface is powerful and easy to use.""Network NG Modules are valuable to us.""It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing.""Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.""The product is easy to set up.""The solution is easy to implement."

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Cons
"We'd like to see more integration with other platforms.""I couldn't delete an email account because it was identified as my primary account by the application.""The efficiency could improved.""We would like to have more automation with Microsoft Exchange Online.""When initially setting up, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch.""The ActiveSync services and the mapping services could be improved.""I would rate Exchange Online's stability eight out of ten - it has room for improvement.""Microsoft needs to lower the price of the extra production add-ins for Exchange Online."

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"File sharing permissions with Nextcloud integration need improvement.""They should enhance its online meeting features.""Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client.""I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many.""The antispam and antivirus features are hard to understand on mobile devices.""In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators.""Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes.""The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."

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Pricing and Cost Advice
  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."
  • More Microsoft Exchange Online Pricing and Cost Advice →

  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track… more »
    Top Answer:Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It's… more »
    Top Answer:The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Top Answer:The pricing of this tool varies depending on factors such as the number of mailboxes and the client's usage. As a distributor, the organization provides discounts based on the configuration of… more »
    Ranking
    2nd
    out of 24 in Email Applications
    Views
    5,528
    Comparisons
    4,050
    Reviews
    46
    Average Words per Review
    392
    Rating
    8.7
    4th
    out of 24 in Email Applications
    Views
    5,172
    Comparisons
    3,946
    Reviews
    10
    Average Words per Review
    268
    Rating
    8.1
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview
    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm8%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm20%
    Energy/Utilities Company20%
    Media Company20%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government11%
    Comms Service Provider9%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise48%
    REVIEWERS
    Small Business68%
    Midsize Enterprise11%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise20%
    Large Enterprise47%
    Buyer's Guide
    Microsoft Exchange Online vs. Zimbra Collaboration
    May 2024
    Find out what your peers are saying about Microsoft Exchange Online vs. Zimbra Collaboration and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange Online is rated 8.6, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and IceWarp, whereas Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp, Google Workspace and HCL Notes. See our Microsoft Exchange Online vs. Zimbra Collaboration report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.