We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"Provides unlimited storage for our mailbox."
"Microsoft Exchange is stable."
"The deployment is a plug-and-play process."
"It is user friendly."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"Network NG Modules are valuable to us."
"The Zimbra Collaboration's most valuable feature is web access."
"The product is easy to set up."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"I would like to see Microsoft Exchange improve their documentation."
"I'd like the archiving process to be faster."
"The solution could be more user-friendly."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"The price of Microsoft Exchange could improve, it is priced high."
"I would like to see the search capability of the Outlook client improved"
"The solution could improve by making it easier to use."
"The tool should improve its multi-cloud feature."
"File sharing permissions with Nextcloud integration need improvement."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"It would be great if a group chat feature were created to allow for a team environment."
"There are some security issues."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 28 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, IceWarp and HCL Notes, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and HCL Domino. See our Microsoft Exchange vs. Zimbra Collaboration report.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
