Microsoft Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.

Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done.""Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example.""It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts.""Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies.""Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities.""The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada.""The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses.""The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."

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"Very powerful synchronization tool.""The product’s most valuable feature is stability.""The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment.""Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features.""The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits.""Microsoft integration products are strong. That is what I like about the product.""The most valuable and most interesting feature is the conditional access.""I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."

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"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules.""Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role.""The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.""Using the implementation guide, I was able to implement the solution with ease.""The scalability potential is there if a company needs to expand.""Connector Xpress and Policy Xpress and the new interface.""There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.""Word mining and risk campaigns are the most valuable features of this solution."

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Cons
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work.""I would like to search on date fields, which is not possible now.""The user interface should have a more flexible design, where you can change it to your requirement.""It is not possible to customize reports on Omada Identity.""Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect.""The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors.""The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it.""The user interface could be improved. The interface between Omada and the user is mainly text-based."

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"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that.""The security could be slightly improved.""The information that is available for the Active Directory portal is segregated here and there.""In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment.""The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive.""Some valuable features might go unused because they are not well-documented or connected clearly in user guides.""The product's pricing and integration features could be improved.""The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product."

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"Provisioning has a dependency on Windows.​""Integration capabilities with other solutions and formats, including JSON, could be improved.""There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.""The directory has room for improvement. Also, the dashboards and, in particular, the KPI dashboard that shows the current user’s information needs reworking.""The product's technical support could be better.""It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful.""Symantec is only on-premises, not on the cloud.""They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."

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Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."
  • "MIM is free with a Microsoft Azure license."
  • "The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."
  • "The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."
  • "When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."
  • "It is an expensive tool."
  • "The solution is expensive."
  • More Microsoft Identity Manager Pricing and Cost Advice →

  • "Compared to other options, CA products are not that expensive."
  • "The price is based on the number of users."
  • "Pricing and licensing models are adequate and reasonable."
  • "The connector is free, and bundled with the product."
  • "I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
  • "The product has a good price in competition with another product with the same solution."
  • "Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
  • "The price is flexible for our existing customers."
  • More Symantec Identity Governance and Administration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:The product’s simplicity and integration are valuable.
    Top Answer:The solution is expensive. I rate the pricing an eight out of ten.
    Top Answer:The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
    Top Answer:The product works slowly while accessing cloud-native solutions. They should work on their ability to integrate with… more »
    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    MIM, Forefront Identity Manager, FIM, MS Identity Manager
    CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

    The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.

    While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Dow Chemical Company (Dow), Whole Foods Market
    Acciona, Core Blox, DBS
    Top Industries
    REVIEWERS
    Government16%
    Computer Software Company13%
    Retailer13%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Financial Services Firm20%
    Music Company10%
    Energy/Utilities Company10%
    Individual & Family Service10%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government11%
    Financial Services Firm11%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm30%
    Healthcare Company18%
    Insurance Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm14%
    Government10%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise6%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business57%
    Midsize Enterprise10%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    Microsoft Identity Manager vs. Symantec Identity Governance and Administration
    March 2024
    Find out what your peers are saying about Microsoft Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Microsoft Identity Manager is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Microsoft Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and ForgeRock, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and One Identity Manager. See our Microsoft Identity Manager vs. Symantec Identity Governance and Administration report.

    See our list of best Identity Management (IM) vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.