We performed a comparison between SAP Identity Management and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."User-friendly solution."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"It provides basic automatic user administration and role provisioning to save time."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The scalability potential is there if a company needs to expand."
"Connector Xpress and Policy Xpress and the new interface."
"It has improved our user management. It is definitely streamlined."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Functionality and usability could be improved."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"It is not possible to customize reports on Omada Identity."
"The Omada support response time has room for improvement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"SAP Identity Management can improve risk analysis and authority checks."
"Research and marketing need to be improved."
"I have encountered issues with the host authentication feature."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"Reporting could be improved."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"In the next release, there should be provisioning of your certifications."
"The support from Symantec Identity Governance and Administration could improve."
"Symantec is only on-premises, not on the cloud."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The development process to create this connector is not as easy as I would like."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SAP Identity Management is rated 7.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SAP Identity Management is most compared with SailPoint Identity Security Cloud, SAP Customer Data Cloud, Microsoft Identity Manager, Saviynt and EVOLVEUM midPoint, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, Cisco ISE (Identity Services Engine), Microsoft Identity Manager and One Identity Manager. See our SAP Identity Management vs. Symantec Identity Governance and Administration report.
See our list of best Identity Management (IM) vendors and best User Provisioning Software vendors.
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