Mist AI and Cloud vs SCOM comparison

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5,342 views|3,777 comparisons
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76% willing to recommend
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Read 78 SCOM reviews
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86% willing to recommend
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Executive Summary

We performed a comparison between Mist AI and Cloud and SCOM based on real PeerSpot user reviews.

Find out what your peers are saying about HPE Aruba Networking, Cisco, Ruckus and others in Wireless LAN.
To learn more, read our detailed Wireless LAN Report (Updated: June 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can easily monitor, manage, and cover all your IT equipment.""The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence.""In terms of reporting, in terms of all the user reports, it's very rich.""The most valuable feature of the solution is Marvis, the AI-driven network management system.""The artificial intelligence feature is very good.""With Mist, every Wednesday they roll out new features.""The most useful feature of Juniper Wireless AP is the reporting Marvis.""The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."

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"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building.""There are several valuable features. One of them is Cibas, and another one is Marvis.""It's really easy to provision and support. Those are its main features.""The most useful aspect of Mist AI and Cloud is automation capabilities.""AI-driven automation helps implement the solution quickly.""I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten.""The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive.""Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."

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"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution.""The most valuable features for us are the monitoring, the health explorer, and the console.""The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises.""The most valuable feature of SCOM is real-time alerts.""This is a product that does more generally than any of the competing solutions.""It takes a lot of the headache out of managing your data centers and software in other places.""The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.""SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."

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Cons
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features.""It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network.""The price could be better.""The product should include adaptive Wi-Fi to show a more accurate location.""Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage.""The pricing should be made cheaper.""The pricing is very high in the Indian market.""There is room for improvement in terms of support and installation."

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"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it.""Mist AI and Cloud should be marketed more and focus on making partners in the industry.""It would be beneficial to have support for the Chinese language.""Mist AI and Cloud should improve its integrations.""There could be more integration.""Sometimes it takes a lot of time for the access point to connect with the cloud.""The solution doesn't provide mail notifications currently.""If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."

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"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult.""It lacks certain details that other products do better, like granular access and better application monitoring.""On-prem network monitoring is something that could be improved drastically.""I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.""There could be more integration of SIM in the solution.""The management of the servers could be better.""I would like to see better support for monitoring Unix-based systems.""I would like to see them improve their network monitoring."

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Pricing and Cost Advice
  • "We pay maybe 1000 SEK per year, per access point."
  • "Juniper Wireless AP's price is a little more expensive than other solutions, but you get what you pay for."
  • "The pricing is something Juniper Wireless Access Points (AP Series) can work on. The pricing is very high compared to the competition."
  • "The pricing is too high."
  • "The solution is expensive."
  • "I rate Juniper Mist's pricing a ten out of ten since it is expensive."
  • "I rate the pricing an eight out of ten."
  • "The pricing is fair."
  • More Juniper Mist Wireless Access Points Pricing and Cost Advice →

  • "The price of this product is approximately the same as competing products in the market."
  • "The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
  • "The price of Mist AI and Cloud is approximately 20 percent less than competitors, such as Aruba and Cisco. However, Cisco has a lifetime warranty for its solutions."
  • "The solution's price is too high for the end-users. My customers pay 1,000 USD towards the licensing cost of the solution every year."
  • "Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
  • "I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
  • "The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
  • "The price is not cheap, but it's a reliable solution and very easy for management."
  • More Mist AI and Cloud Pricing and Cost Advice →

  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Juniper Mist is very reasonable in terms of pricing, especially when compared to competitors like Cisco.
    Top Answer:Someone enrolled in the tool will deploy it in our organization. Later, I could not enroll in the account until they… more »
    Top Answer:AI-driven automation helps implement the solution quickly.
    Top Answer:The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
    Top Answer:Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for… more »
    Top Answer:The tool helps to monitor Windows servers. It offers alerts from a central location.
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:SCOM needs to improve its usability.
    Comparisons
    Also Known As
    Juniper Wireless Access Points (AP Series), Mist Access Points
    Mist Access Points
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview

    Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.

    Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

    Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

    Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

    With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    Information Not Available
    Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
    Dialog Telekom
    Top Industries
    REVIEWERS
    Educational Organization25%
    Computer Software Company25%
    Newspaper13%
    Healthcare Company13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company7%
    Government7%
    Educational Organization6%
    REVIEWERS
    Computer Software Company21%
    Educational Organization14%
    Real Estate/Law Firm14%
    Government14%
    VISITORS READING REVIEWS
    Educational Organization24%
    Computer Software Company19%
    Manufacturing Company6%
    University5%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government10%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise28%
    Large Enterprise52%
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    Wireless LAN
    June 2024
    Find out what your peers are saying about HPE Aruba Networking, Cisco, Ruckus and others in Wireless LAN. Updated: June 2024.
    772,679 professionals have used our research since 2012.

    Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Mist AI and Cloud is rated 7.6, while SCOM is rated 7.8. The top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, ExtremeCloud IQ and Mojo Networks, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.

    We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.