We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The easy management and a good overview are the most important aspects."
"Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."
"For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
"Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
"The upgrade process is manual but very simple to do."
"The back-up and restore functions work great and it's easy to use."
"Most valuable for DimenXional Cloud is the API provided by Nakivo which allows us to implement the software in all types of solutions."
"This product has a very clean and intuitive GUI."
"It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money."
"Zerto has helped reduce our organization's DR testing to seconds to minutes. We have been able to save probably close to 200 hours a year."
"The near-synchronous replication is key. That has allowed us to provide the low RPOs that we promise. For key systems, that has been the deciding factor."
"It's very stable. It doesn't require a lot of intervention."
"The ability to test which virtual machines can be failed over to our DR site without interruption of our production environment."
"The fact that we are able to test the failover of live systems during regular hours is invaluable to our organization."
"Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great."
"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
"In the future, I would like to see support for backing up data to more cloud platforms, besides Amazon."
"I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs."
"It would be great if the product could be expanded to support other virtual technologies."
"From our experience, the main factor that could be improved is adding more cloud services that are supported as a backup repository."
"So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."
"Updating VM Tools on a replicated VM could be better."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"For us, it would be best to improve the speed of the backup instead of adding new features."
"They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
"We have had some issues with trying to get certain parts of the backup or restore functionality to work."
"You can create a VPG and put anywhere from one to 17 servers in that group. We build them one by one. If something changes in VMware, it would be nice to be able to go in and change that VPG, having it update without messing up. When you change them now, it only applies to the copies from the points when you changed it. I wish it would purge that older data from the past. Right now, we have to build a new VPG, which is not a big deal as it is just a few screens."
"Zerto should add the capability to replicate the same VM to multiple sites."
"We had a situation where we had to relicense VMs once they were moved over. We later found out that that feature is built-in, but it's not easy to find. The way it's done is that you have to go to the target site to turn it on. If that were explained a little bit better up front, that would be helpful."
"It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script."
"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."
"It works only for a virtual platform, it does not support bare metal."
NAKIVO Backup & Replication is ranked 5th in Disaster Recovery (DR) Software with 84 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
