We performed a comparison between NETSCOUT nGeniusONE and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable feature is visibility."
"It is an easy-to-scale platform."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"Stability-wise, I rate the solution a ten out of ten."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"The stability of this product is ok."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"Can easily be interconnected with other management systems."
"One of the best features is the reports feature."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"The integration with the APIs and the web servers deployed can definitely be improved."
"Robustness of network element mapping tool could be better"
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The solution's network discovery and node addition processes need more work."
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NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. NETSCOUT nGeniusONE is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Pico Corvil Analytics, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our NETSCOUT nGeniusONE vs. SolarWinds NPM report.
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SolarWinds NPM and nGenius One are very different in nature and capabilities.
SolarWinds NPM has a wide range of capabilities to monitor the availability of network devices and services, track network paths (by active testing).
nGenius One is more of a traffic visibility solution that captures traffic and shows the characteristics of the conversations going through the network (including the network and end-user performance).
If you are looking at the second, you certainly want to look at Accedian's Skylight which offers a massive advantage when it comes to performance visibility!
Although both products can overlap in what information they provide, nGenius One primarily uses packets from the network to monitor application performance and excels at deep packet analysis. SolarWinds primarily gathers data from SNMP, WMI, Netflow and other metrics to monitor the status of equipment (up, down, temperature, interface data, etc) as well as providing application performance statistics.
Common aspects of Solarwinds NPM and NetScout - Provide information pertaining to the network - latency, response time, the path taken, traffic info
Key differences - Use of different techniques - SNMP vs Packet capture
SNMP may give you added information like node status, hardware health, performance statistics, device-level information Packet capture may give you added information like TCP retransmissions, packet loss.
Solarwinds will rely on SNMP configuration on a device to send status, statistics and discovery using Polling as well as send Traps on specific incidents NetScout will rely on various port mirror taps into the network where the traffic needs to be analyzed in detail.
Skills required for Solarwinds are fairly minimum (maybe just understanding how SNMP works - polling & traps while NetScout skills will need you to master TCP/IP communication with details of the packet fields - source IP, dest IP, source port, dest port, various flags, etc.
From my experience, I would suggest PRTG Network Monitor over both instead of getting into details as to which one of NETSCOUT and Solarwinds is better. Both Solarwinds and NETSCOUT are expensive. NETSCOUNT is into loggerheads with Gartner report. Gartner rate Solarwinds well and PRTG Network Monitor is as good or even better than Solarwinds but far less expensive. I would recommend evaluating PRTG Network Monitor also to assess its suitability to meet your requirements.