We performed a comparison between NETSCOUT nGeniusPULSE and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"When it comes to features, the power pack is the most valuable."
"One of the valuable features is rapid dashboards."
"The most valuable features of ScienceLogic are AI and machine learning."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The power flow is great."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"The price of the solution could be reduced."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It was challenging onboarding users."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product must educate its strategic partners for deployment."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"Admins do not have direct access to the reporting."
"They should improve their support process and add chat."
"They need a little more self-service."
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NETSCOUT nGeniusPULSE is ranked 61st in Network Monitoring Software with 5 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. NETSCOUT nGeniusPULSE is rated 8.0, while ScienceLogic is rated 8.6. The top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon and DX Spectrum, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our NETSCOUT nGeniusPULSE vs. ScienceLogic report.
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