We performed a comparison between New Relic and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The solution is scalable, and it is easy because all the documentation is available."
"Server uptime is its most valuable feature."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"We detect issues using dashboards that we built on New Relic."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable feature is OmniPeek is user-friendly."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"It's a solid piece of software. It's stable."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"New Relic needs to improve is the user data schema."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"There were some settings we had issues with."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The solution should include more detailed reports for SQL database requests."
"I would like an infrastructure network that provides real-time views, showing the issues."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I don't see a clear roadmap in the future for improving this software."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
"The solution's automation has room for improvement."
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New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while OmniPeek is ranked 30th in Application Performance Monitoring (APM) and Observability with 6 reviews. New Relic is rated 8.6, while OmniPeek is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and DX Performance Management. See our New Relic vs. OmniPeek report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.