We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The versatility of the solution is its most valuable feature."
"The simplicity of the dashboard is very good."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"We like the performance of the product."
"It is stable and scalable."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It has helped us maintain a much higher uptime than we had previously."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"The data lineage is great."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"The solution offers very good end-to-end capabilities."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"The virtualization tool is useful."
"The interface is really user-friendly."
"It would help customers if there were an on-premises version available."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The connectivity between legacy and newer cloud applications is not great."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"If you want to create new models on specific data sets, computing that is quite costly."
"Cost of this solution is quite high."
"Difficult to receive data from external sources."
"Some error messages can be very cryptic."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
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