We performed a comparison between OneLogin by One Identity and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"I appreciate all the support we receive from Omada."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Documentation."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Ease of integration with AD."
"OneLogin is efficient."
"Simplicity is the most valuable part of OneLogin."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"Access certification and provisioning are two of the solutions most valuable features."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The access certification feature is valuable."
"It significantly reduces the workload for certification processes."
"User provisioning and the role management features are good."
"Good life cycle management, segregation of duties, and analytics features."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The tool must be made more robust."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"More off-hour support."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"It is not readily available and cannot be downloaded from the net."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"The advanced provisioning features require more improvement."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"Certifications could include additional access levels or practices."
"The UI is complex."
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OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews. OneLogin by One Identity is rated 8.6, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our OneLogin by One Identity vs. SailPoint Identity Security Cloud report.
See our list of best User Provisioning Software vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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