We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"It's integrated with different monitoring tools, such as AppDynamics."
"The stability of the Micro Focus Voltage SiteScope is good."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The most valuable feature is that we can receive information in different formats."
"The solution can be deployed in thirty minutes."
"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
"Prometheus is a great solution for monitoring."
"The product's initial setup phase is very easy."
"It has lots of APIs and libraries to integrate with any kind of language."
"Prometheus gives us high availability automatically."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They should provide more templates for new vendor devices."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The UI and GUI are areas of concern in the product."
"Its documentation could be clearer to understand."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."
OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and Grafana, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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