We performed a comparison between Pantheon and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pantheon has the most valuable workflow model."
"The product allows users to create multiple development environments."
"A very flexible solution."
"When compared to Siebel, the Salesforce Platform is easier to use."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The solution can scale."
"The solution provides a preferred method of backing up data."
"The entire solution is very customizable and you are able to add many functionalities."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"The Multidev environment is very costly compared to other tools like AWS and GCP."
"Pantheon has the most valuable workflow model."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Its documentation and price should be better."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"Salesforce also did not integrate well with some of the other systems that we had."
Pantheon is ranked 20th in PaaS Clouds with 2 reviews while Salesforce Platform is ranked 7th in PaaS Clouds with 82 reviews. Pantheon is rated 7.6, while Salesforce Platform is rated 8.2. The top reviewer of Pantheon writes "The product is user-friendly and performs well, but it is very costly compared to other tools". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Pantheon is most compared with Amazon AWS, Acquia Cloud, Microsoft Azure and SAP Cloud Platform, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Pantheon vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
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