We compared UiPath and Robocorp based on our user's reviews in several parameters.
UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, robust security, effective customer service, reasonable pricing, and high ROI. Robocorp, on the other hand, is highlighted for its intuitive interface, reliable performance, efficient customer service, competitive pricing, and positive ROI. However, users mention that Robocorp could improve user-friendly features, stability, error handling, documentation, and customer support.
Features: UiPath is praised for its user-friendly interface, extensive automation capabilities, seamless integration, and robust security measures. On the other hand, Robocorp is valued for its intuitive interface, seamless automation, and reliable performance.
Pricing and ROI: The setup cost for UiPath is described as straightforward and hassle-free, with flexible licensing options. Robocorp, on the other hand, offers a minimal setup cost and a straightforward licensing process, with users appreciating its affordability and ease of getting started., UiPath's ROI is described as substantial, with users mentioning cost savings, increased efficiency, and improved productivity. Robocorp also delivers a positive ROI, with significant time savings and improved productivity reported by users. Both platforms have user-friendly interfaces and seamless integration capabilities.
Room for Improvement: UiPath has room for improvement in terms of user interface, functionality, and performance. Users desire a more intuitive interface and additional features. Robocorp lacks user-friendly features, stability, and better error handling. Comprehensive documentation and improved customer support are also needed.
Deployment and customer support: The user reviews comparing UiPath and Robocorp indicate that there are varying durations for deployment, setup, and implementation phases when establishing a new tech solution. Some users mentioned spending three months on deployment and an additional week on setup for UiPath, while others mentioned spending a week on both deployment and setup for both UiPath and Robocorp., UiPath's customer service and support are highly regarded, with users praising the promptness and effectiveness of the team. Robocorp's customer service is also highly praised, emphasizing the understanding and helpfulness exhibited by their team.
The summary above is based on 325 interviews we conducted recently with UiPath and Robocorp users. To access the review's full transcripts, download our report.
"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."
"The solution is based on Python which makes it very valuable."
"It offers high scalability and enables automation in ways that haven't been possible before."
"The process execution and all features are very good."
"I have worked with UiPath and Automation Anywhere previously. Robocorp offers an improved development style and support as well as flexibility of its tools. You can easily develop custom libraries in Robocorp."
"The price is good."
"The ability to create separate organizations on this platform makes it easier to bill each of the clients separately."
"I can use it as a library by importing Python scripts, allowing me to access its many features while working with coding."
"The main focus was improving efficiency. Once you focus more on redundant paths, having a bot doing it over and over again, that eliminates human error every now and then. There is definitely a huge ROI in that. Our main focus was low-hanging fruit. By low hanging fruit, I mean the redundant processes that users are just annoyed by when they go in every day and have to do it. There has definitely been a huge ROI because we are trying to free up a lot of the project managers for construction to do more focused stuff there rather than job cost details."
"UiPath has a simple, creative UI, where you can check on all the automated tools. Everything is well documented, and you can easily get support from the UiPath team. Whenever we were stuck, their team was always there to support us. The community is huge and powerful."
"The processes are accurate. We see very few errors once they are implemented."
"Our main projects are mostly around SAP and Excel. We have used most of the features available, especially the ones that support SAP and Excel activities. Those are the ones that we have found to be most useful."
"I found UiPath nicer than other RPA tools. I like that its enterprise version is pretty user-friendly."
"Document processing is a valuable feature in UiPath."
"UI commands with minutes change in selector: The command works effectively in all environments."
"It is very easy to develop and deploy. It is easy to work with different applications at the same time. For example, I can read an Excel file and then go to SAP or any other platform. I can then open Outlook and send an email from Outlook. I can even use Teams. Being able to combine all these applications is the main thing that I like."
"I preferred the user interface in the older versions. When troubleshooting, it's sometimes hard to find details about where things went wrong. You need to search a little harder. It takes more clicks to get to where you want to go. It can be somewhat confusing. When you run a process that fails, it takes you somewhere you may not expect."
"Robocorp is still in development, so most of the keywords are a bit confusing. I have to alter lots of automation steps between processing and development. However, Selenium is due for an update soon, and Robcorp is addressing some of the limitations caused by the previous Selenium version."
"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."
"The platform's documentation could be better."
"I don't like the complexity of deployment."
"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."
"The deployment process is complex and not straightforward, especially for legacy modernization."
"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."
"Overall, it should be a much simpler process to move a process from Studio to production, specifically as an attended Robot."
"I'm a developer and I'll move things around and they'll change order, or I'll try to save something and it won't save the first time. I'll have to open something twice, open something three times. I've got a list. I'm working out quirks with UiPath."
"To provide detailed analysis, there has to be some improvements so we can provide drill-down data to developers showing, "Hey, this has gone wrong." If they could also incorporate that as part of the reports, then it would be very quick to view on the dashboards."
"They're spending a lot of time and effort on unstructured documents or core quality documents. Sometimes things don't pick up right away, however, it is my understanding that they're working on it, and it has improved tremendously."
"I would like UiPath to have a build-in method which informs the robot's process owner how it has managed its transactions and performed through the night. If the robot had a process that was set up for a 100 transactions, and two of these transactions had an application error, four had a business error, and the rest were fine, I would like a straight up method for the business owner to login somewhere and see what the robot managed to do and not do. There should be a method for accessing and logging into Orchestrator and see the logs for only one process, and this log should be presented in a way that makes sense for non-technical people."
"UiPath's process mining needs to improve a lot. The generated reports are difficult to analyze by ordinary people. Task mining reports are also difficult."
"The UiPath community has grown quite a bit, but it's still not on par with the kind of support that you would find with Automation Anywhere. That is still missing because UiPath is a relatively new entrant in the market. The community support is growing, but that is definitely one of the areas that can be improved."
"The pricing is high and has room for improvement."
Robocorp is ranked 11th in Robotic Process Automation (RPA) with 13 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 765 reviews. Robocorp is rated 7.6, while UiPath is rated 8.8. The top reviewer of Robocorp writes "The Python base is very valuable for AI and data science but stability could improve". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Robocorp is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism Cloud, Blue Prism and ElectroNeek, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA. See our Robocorp vs. UiPath report.
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