We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very comprehensive."
"We have seen a big improvement in the experience that we want to create for our end users."
"ITOM Discovery is a great feature."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"It is a stable solution...It is a scalable solution."
"It can integrate anywhere, and you can make any kind of workflow."
"Now Platform's best features are collaboration, configurability, and customizability."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"With the new VM releases, it is a faster product with more abilities that benefit the user."
"The main benefit lies in its exceptional speed of implementation."
"Its greatest advantage lies in its exceptional security and robustness."
"The most valuable feature is usability. You can develop components inside it and reuse them in different parts of your application, wherever needed. You can replicate them. There's also a Quantum Fabric on the back end, which provides a middle layer between your database and the third-party systems you need to integrate. It also provides the integration to handle all sorts of exceptions and timeouts on the Fabric. This makes it easy to troubleshoot errors coming from third-party APIs."
"We can use a single channel to create an interface for iOS, Android, and other channels."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"It is a single platform that can cater to mobile and web development requirements, making it convenient for businesses looking to transition into the digital space."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"The product should be integrated with Power BI."
"It's not quick or cheap."
"ServiceNow Now Platform's technical support needs to improve."
"They should reduce the solution's cost and make it more affordable for buyers."
"The licensing for this solution, with respect to the user, needs to be improved."
"The integration towards other ERP systems could be improved."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"ServiceNow Now Platform's automation process needs improvement."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"Temenos Quantum is not quite stable yet."
"The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful."
"The technology of the solution needs an update. It is deficient in terms of connectivity."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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