We performed a comparison between Control-M and Tidal Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Control-M offers a range of valuable features such as managed file transfer, secure storage for credentials, seamless integration capabilities, role-based administration, collaboration dashboards, efficient scheduling, easy configuration, and accurate forecasting. Tidal Automation also provides valuable features like a job scheduler, a unified and intuitive interface, flexibility in running jobs, effective error handling, role-based access control, and dynamic job scheduling.
Control-M can enhance its microservices and API integration, address bugs in the web interface, streamline the upgrade process, and integrate with third-party tools. Tidal Automation needs improvement in its graphical user interface, pricing model, cloud/hybrid solution, migration process, artificial intelligence capabilities, user interface intuitiveness, initial setup process, security features, and performance scalability.
Service and Support: Control-M's customer service elicits a range of opinions, with some customers commending the prompt and knowledgeable support staff, while others express reservations about slow response times and the desire for more proactive assistance. Tidal Automation's customer service receives widespread acclaim for its responsiveness, expertise, and willingness to assist. The support team is consistently described as experienced and well-versed in the product.
Ease of Deployment: Users found the initial setup for Control-M to be straightforward and easy, with a relatively short deployment time. Learning the system and implementing it was considered manageable. The initial setup for Tidal Automation was also described as straightforward and easy, however, with a longer deployment process. Learning how to use the system was relatively simple, with a slightly steeper learning curve for administrators.
Pricing: The cost of setting up Control-M has garnered diverse feedback, as some users find it costly due to hardware and licensing expenses for each job. Furthermore, pricing and licensing can be perplexing, particularly for smaller businesses. Users perceive the pricing of Tidal Automation as reasonable and predictable, with a transparent and easily comprehensible licensing model.
ROI: Control-M offers advantages such as reduced expenses, enhanced job setup, stability, and efficient data transfers. Tidal Automation delivers cost savings, improved efficiency, and better risk management.
Comparison Results: Control-M emerges as the favored choice compared to Tidal Automation. Users appreciate Control-M's user-friendly and effortless setup process, as well as its comprehensive guides and videos. They also value its capability to automate file transfers and provide a consolidated view for monitoring workflows.
"The solution is innovative. Specifically for the overseas and time differences, you can feel the efficiency of Batch Impact Manager on jobs, batch processing, and impact management. It works the best on these kinds of issues. It saves us time and money, which is important. We save a lot using Control-M."
"The pressure on our operations and our maintenance has been reduced."
"Speeds up processes and automated tasks."
"The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry."
"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."
"It gives us the ability to have end-to-end workflows, no matter where they're running."
"The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side."
"Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."
"Tidal Automation by Redwood is a user-friendly solution."
"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."
"It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent."
"The best feature of Tidal Workload Automation Software is its ease of integration with other systems, including ERP, CRM, and BI tools."
"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."
"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."
"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."
"We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."
"The response time could be faster when you need a person to answer your questions. There are situations where availability becomes crucial."
"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."
"There's a lot of room for improvement and I think it can be more user-friendly."
"I am unsure if Control-M is compliant with Microsoft Azure environment integrations. We have some clients in Azure environments. Specifically, in Canada, government agencies and nonprofits mostly use Microsoft Azure."
"The community and the networking that goes on within that community need improvement. We want to be able to reach out to an SME, and say, "Hey, we are doing it this way. Does that make sense?" Ideally, they come back. and say, "Yes, it does make sense to do it that way. However, if you want to do it this way, then it is a little more efficient." We understand that one solution framework doesn't fit everybody. Depending on the breadth of the data and how broad it is, you may have different models for one over the other."
"We've also had a few database bugs within our organization. I think we are migrating to OpenJDK rather than just regular Java and that has since shown some issues with our Control-M instance, timing out and causing our jobs to stop running. We are still working with BMC to fine-tune that and get that resolved."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
"They can do better reporting in terms of production statistics reporting."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."
"Tidal's adaptability and user-friendliness could be increased by integrating it with additional programmes and platforms."
"I would like more involvement with the cloud."
"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."
"The job failure alerts can be updated with more details for better troubleshooting."
Control-M is ranked 1st in Workload Automation with 110 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Control-M is rated 8.8, while Tidal by Redwood is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Camunda, whereas Tidal by Redwood is most compared with AutoSys Workload Automation, IBM Workload Automation, Redwood RunMyJobs, ActiveBatch by Redwood and Rocket Zeke. See our Control-M vs. Tidal by Redwood report.
See our list of best Workload Automation vendors.
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